Case studies
What we’ve worked on.
From industrial AI and behavioural simulation to applied data science, our work starts with a real problem and asks what combination of technology, research and methods can help.
11 case studies
Manufacturing · Agent Rung · Field test
Tracing a fault across a large manufacturing plant
From a network of more than 100 controllers to a specific mismatch between a fault limit and the counter behind it.
View case study →Energy · Agent Rung · Field test
Looking beyond healthy signals on a drilling rig
A system health check separated healthy operating signals from a duplicated fault reference in the control program.
View case study →Infrastructure services · Agent Rung · Field test
Following a hydraulic fault beyond the control code
A mechanism moved down but would not return. Control evidence helped focus the investigation on likely hydraulic causes.
View case study →Food & beverage · Icebreaker · Pilot
A virtual supervisor for more consistent production
A two-month manufacturing pilot reportedly reduced per-batch error margins from ±5 kg to ±1 kg by connecting process controls with operational expertise.
View case study →Engineering services · AI strategy & adoption
From AI opportunities to an implementation roadmap
Interviews, focus groups and pilot prioritisation translated organisational AI ambitions into requirements, implementation plans and board decision materials.
View case study →Service research · SurveyLM · Published study
Comparing human and synthetic service responses
Five empirical service studies provide a benchmark for exploring where synthetic agents reproduce human responses and where they diverge.
View case study →Sport & behaviour · Field experiment + SurveyLM
Understanding spectator no-shows
A field experiment with 13,911 season ticket holders examined reminder incentives, with complementary SurveyLM checks of the treatment messages.
View case study →Behavioural research · Artificial-agent experiments
How new context changes an AI allocation decision
Sequential vignettes reveal how artificial agents revise a fixed $1,000 allocation as information about a recipient unfolds.
View case study →Enterprise · GAIA / Expert Recommender
Finding expertise through connected evidence
Exploring how graph intelligence and AI can help identify relevant expertise beyond titles, directories and keyword matching.
View case study →Sport · Applied data science · R&D
Reading sport as a system
Understanding sporting actions in the wider configuration of play, rather than as isolated events.
View case study →Entertainment · Applied data science · R&D
Finding the shape of a creative partnership
Exploring how morphological analysis and systems thinking can recommend collaborations between artists, entertainers, brands and fashion.
View case study →Have a problem that doesn’t look like these?
That’s often where we start.
Our work is intentionally cross-disciplinary. If you have a difficult analytical, behavioural, engineering or AI problem, we can help determine whether there is a useful way to approach it.
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